All services include a refreshing, eucalyptus scented hot towel. Hair wash is available upon request at no additional charge.
For booking multiple services for one person, please use the combination offers on the booking pages. If you have any questions, please call or text the shop and someone will get you sorted.
In some locations, not all barbers are authorized to perform all services. For example, shaving with the blade. So, if you book two services, you may be booked with multiple barbers.
We ask all clients to arrive 15 minutes before scheduled appointments. A cancellation fee of 50% of your booked services will be charged if an appointment is cancelled within 2 hours of scheduled time. Please check in with our front desk upon arrival. Reservations are subject to cancellation if client has not checked in by scheduled time. Please, call or text the front desk if you are running late.
Our Senior Barbers have consistently gone above and beyond our uncompromising performance standards in every category. If your barber has recently earned this status, congratulations to you for getting such a good deal on their exceptional service and talents.
Our Junior Barber program is for licensed barbers that have graduated our in-house training program and are capable of adhering to our service standards. They are in the early stages of their career, building their clientele, and further developing their skillset under the supervision of a Senior Barber.
We mostly ship via USPS and UPS. You’ll be asked to select a delivery method during checkout.
We typically ship 1-3 business days after your order is placed. Transit time is typically less than one week. We ship from Brooklyn, NY.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.